Privacy Policy

At Miller Industrial Services Inc. (“Miller Industrial,” “we,” “our,” or “us”), accessible from https://millerisi.com/, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or interact with us online.

1. Information we collect

We collect information to provide and improve our services, communicate effectively, and ensure website functionality.

a. Information You Provide Voluntarily

– Contact information (name, company, phone number, email, address) when you:
– Submit a contact or RFQ form
– Request product information or service quotes
– Sign up for email updates or marketing communications
– Communicate with us directly
– Any additional details you include in your message or attachments.

b. Information Collected Automatically

When you visit our website, we automatically collect:
– IP address, browser type, and device information
– Referring and exit pages, date/time stamps
– Pages viewed and interactions with the site
– Data from cookies and similar technologies (see Section 5 below).
We may use analytics tools (like Google Analytics) to help us understand how visitors use our site.

2. How we use your information

We use collected information to:
– Operate, maintain, and improve our website and services
– Respond to inquiries, RFQs, and service requests
– Personalize and enhance your experience
– Send you updates, product information, or marketing communications (if you opt-in)
– Detect, prevent, and address fraud or security issues
– Comply with applicable laws and regulations.
We do not sell personal information to third parties.

3. Sharing and Disclosure of Information

We may share your information with:
– Service providers (e.g., website hosting, analytics, email delivery) who process data on our behalf and under confidentiality agreements.
– Business partners or suppliers involved in fulfilling your product or service requests.
– Legal or regulatory authorities if required to comply with law, enforce our rights, or protect our users.
We do not sell or rent personal information to advertisers or third parties.

4. Data Retention

We retain your information only as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, or resolve disputes.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:
– Remember your preferences and settings
– Improve site performance and user experience
– Analyze website traffic and usage patterns
You can control or disable cookies in your browser settings. For more information, visit https://www.allaboutcookies.org/.

Google Analytics

We use Google Analytics to understand visitor behavior.

You can learn more about how Google uses data here: https://policies.google.com/technologies/partner-sites
You can opt out of Analytics tracking here: https://tools.google.com/dlpage/gaoptout

6. Your Privacy Rights

a. California Residents (CCPA/CPRA)

California residents have the right to:
– Request access to personal information collected about them
– Request deletion of their personal data
– Opt out of the sale or sharing of their personal information
– Correct inaccurate information
To exercise your rights, please contact us using the information below. We will respond within the time required by law.

b. Other U.S. Residents

While U.S. federal law does not mandate a single privacy standard, we apply similar protections to all users and will respond to privacy requests as outlined above.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse.
However, no online system is completely secure, and we cannot guarantee absolute security of transmitted data.

8. Children’s Privacys

Our website and services are intended for business professionals and not for children under 13. We do not knowingly collect personal data from children. If you believe a child has provided us information, please contact us so we can remove it promptly.

9. Links to Other Websites

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing personal information.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a new “Last Updated” date. Your continued use of our website after updates means you accept the revised Policy.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:

Miller Industrial Services Inc.
Milwaukee, Wisconsin, USA
Email: admin@millerisi.com
Website: https://millerisi.com/